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Learn new skills to build your brand or business

This training prepares you for the Meta Certified Business Messaging Strategy exam, which measures your ability to understand and apply the core concepts, tools and strategies of an effective business messaging strategy across WhatsApp, Instagram Direct and Messenger to increase customer engagement and sales.

After completing this training, you will be able to:

  • Build a business messaging strategy that analyzes business goals and aligns them with achievable outcomes.
  • Design effective Meta Business Messaging strategies using a framework that maps messaging journeys and key concepts across WhatsApp, Instagram Direct and Messenger.
  • Apply Meta Business Messaging at every stage of company maturity to drive stronger outcomes.

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Choose an Upcoming Session

  • October 12 | EMEA | English

    Monday, Oct 12, 2026 at 5:30 AM to 8:30 AM EDT
    • Instructor: Tamara Al Amad