本課程探索 WhatsApp Business 平台如何在顧客歷程各階段為顧客和商家帶來益處。本課程引導學員瞭解如何根據業務目標運用 WhatsApp Business 平台的功能，並協助學員避免犯下會影響商家品質評分的常見錯誤。
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